We only accept returns and issue refund based on the following terms:
- Returns will be accepted in cases where items received are not as shown on our websites, i.e designs are totally off.
- We do not accept returns on the grounds of length, size, colour, fittings e.t.c. as customers are responsible for selecting the right size. Similarly, the length may vary according to individual heights.
- Customers may only return items based on an obvious disparity in colour, i.e Red was ordered and blue was dispatched. Colour may vary on your screen due to different screen resolutions.
- Returns will be honoured when mistakes were made by us.
- Customers may not return items on the grounds that “they do not like it”
- Customers cover the cost of returning items.
- Items must be returned in original packaging, with tags and Labels intact within 3 days of receipt.
- Customers will not be refunded if items appear used.